Returns Policy FAQ

Our Return Policy?

If you’re not 100% satisfied with your order, you have 14 days from the day you receive your order to return it back to us. All items can be returned, including sale items. Please send it back in the original condition and we’ll process an exchange or refund, it’s that simple

If there’s any visible outer damage or signs of dropping then we will not accept returns of the item and we will send the item back to you.

You are responsible for any damages caused to the items in return transit by inappropriate packaging. You’ll need to send it back using tracked postage. Adding tracking details to your return helps protect against delays or issues in the refund process or replacment.

How To Make a Return ?

All return and replacement queries should be notified to us via E-Mail: Simply Drop Us a Email with your Order number And the reason for return. As soon as we have Received The query we will Come Back to You.

Received Damaged Products ?

If you received your items damaged in transit please contact us as soon as possible and let us know. Then, we will advise you the next steps. Your goods may be eligible for replacement or refund

Damaged items must be returned to us for inspection

Received Faulty Products ?

We’re always here for you if purchase develops a fault. However, before you return a product, please check that there definitely is a fault. If the item is faulty,

We will accept your return request and offer a full refund Or Replacement– You’ll return the item and we Issue you a full refund or a replacement we will also pay for the return postage.

”Faulty items must be returned to us for inspection”

Offer you a partial refund and let you keep the item – This can be a good compromise when you’re not completely satisfied with your purchase – for example, if it arrived with a minor scratch – but you’re happy to keep it.

Changed Your Mind About An Item ?

You’ll need to send it back within 14 days, By choosing to exchange for a replacement item instead of a refund you will be charged to cover the redelivery postage fee .